Dispatch and Receiving Operations Training | Trajlon Group

Course image

Dispatch and Receiving Operations

Course Type

Short Course

Category

Inventory

Duration

5 Days

Ratings

Training Objectives

Download Brochure

Course Overview

This course introduces students to the principles, procedures, and best practices of dispatching goods and receiving shipments.

It covers key operational tasks, documentation, safety regulations, technology use, and customer service essentials related to logistics and warehouse environments.

Target Audience

Entry-Level Workers in stores and warehouses Stores and Warehouse staff Logistics Staff Supervisors Team Leads

Course Outline

Overview of supply chain and logistics flow Role of dispatch and receiving in operations Key terminology and concepts

Preparing orders for shipment Packaging, labelling, and documentation Freight handling (LTL, FTL, air, sea, rail) Carrier selection and communication

Scheduling and tracking incoming shipments Inspection and verification of goods Handling discrepancies and returns Recording and updating inventory systems

Bills of Lading, Packing Lists, Waybills Customs and international shipping requirements Record-keeping practices Regulatory compliance (e.g., OSHA, DOT, WHMIS)

Stock control during dispatch/receiving Using barcodes, RFID, and scanning technology Storage and warehouse organization

Warehouse Management Systems (WMS) Transportation Management Systems (TMS) Real-time tracking and GPS use EDI (Electronic Data Interchange)

Dealing with delays, damages, and disputes Communicating with drivers, carriers, and vendors Conflict resolution in dispatch/receiving operations

Safe lifting, handling hazardous material Security protocols for shipping/receiving areas Emergency procedures

By the end of the course, students will be able to:

Understand the dispatch and receiving process. Accurately complete shipping and receiving documentation. Use inventory management and dispatching software. Apply health, safety, and regulatory compliance practices. Coordinate effectively between departments and external partners.

Download Brochure!

Download this comprehensive brochure to explore the course overview, discover the key skills and knowledge you will gain, and review the detailed course outline – all conveniently accessible offline. Feel free to share this informative resource with colleagues and others who may benefit from this learning opportunity.

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Duration:5 Days
Modules:8
Traininglive classes
Group discount:Yes
Language:English

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