Privacy Policy

1. Information We Collect

We collect various types of personal information to provide and improve our services to you.

a. Information You Provide Directly:

When you interact with our forms (e.g., inquiry forms, contact forms, newsletter sign-ups) on the Website, you may provide us with the following personal information:

• Name
• Surname
• Email Address
• Phone Number
• Company Name
• Specific Course(s) of interest
• Message content
• Your Country (geographic)

b. Information Collected Automatically:

When you visit our Website, we automatically collect certain information about your device and Browse activity through Google Analytics:

• IP Address
• Browser type and version
• Device information (e.g., operating system, device model)
• Pages visited on our Website
• Time spent on our Website
• Referring website (the site you came from)
• Date and time of visit

c. Cookies:

We currently do not use cookies on our website. We do not store any information on your device through cookies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Process Inquiries and Provide Course Information: To respond to your questions, provide details about our courses, services, and provide course recommendations based on your stated interests.
• For Marketing and Promotional Communications: To send you our newsletter, special offers, and event alerts. You will only receive these communications if you have specifically signed up for our newsletter or consented to receive marketing materials. You can unsubscribe at any time using the link provided in the email.
• For Website Improvement and Analytics: To understand how visitors use our Website, identify trends, and improve the functionality, content, and user experience of our Website. This is done through aggregated, anonymized data from Google Analytics.
• For Internal Record-Keeping: To maintain accurate records of our interactions and services provided.
• For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and industry standards.

3. Sharing Your Information

We are committed to keeping your personal information confidential. We may share your information with the following third parties, strictly for the purposes outlined above:

• Analytics Providers: We share automatically collected Browse data (which is generally anonymized) with Google Analytics to help us understand website usage.

We do not sell, rent, or trade your personal information to any third parties for their independent marketing or promotional purposes.

4. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL (Secure Sockets Layer) Encryption: Our Website uses SSL encryption to secure data transmitted between your browser and our servers.
• Secure Servers: Your data is stored on secure servers with appropriate physical and technical safeguards.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
• Regular Security Updates: We regularly update our systems and software to protect against known vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Once your personal information is no longer needed, we will securely destroy or de-identify it.

6. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction/Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.
• Right to Deletion/Erasure: You have the right to request the deletion or destruction of your personal information, under certain circumstances.
• Right to Object to Processing: You have the right to object to the processing of your personal information, under certain circumstances.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator if you believe your rights under POPIA have been violated.

To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below. We may require proof of identity to verify your request.

7. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us: